Forum Discussion
Mel_2246
Oct 19, 2021Copper Contributor
Intune Company portal on androids continue to give me an error
I have removed the user and reset him up in the company portal. I continue to get a message "your company needs you to adjust these settings to comply with organizational policies. Set a longer devic...
JoshuaThompson
Oct 22, 2021Copper Contributor
I have a ticket with MS support for this same issue.
They state this stems from google changing its API from version 29 to version 30. Version 30 APIs are reporting back different values to Microsoft than expected hence why the company portal app is showing the password does not meet the device requirements.
At this time there is no fix for those using Office 365 MDM and not an Intune license.
Very frustrating at least.
So far that has only impacted our Galaxy S10 and S21 devices.
sjgibb99
Oct 22, 2021Copper Contributor
Thanks this is useful information. I had incorrectly assumed it was related to the latest version of the app which is only a week or so old.
It's disappointing the o365 MDM has no fix at present. I'm glad you've raised a ticket for the issue though.
It's disappointing the o365 MDM has no fix at present. I'm glad you've raised a ticket for the issue though.