Forum Discussion
Intune Company portal on androids continue to give me an error
I have removed the user and reset him up in the company portal. I continue to get a message "your company needs you to adjust these settings to comply with organizational policies. Set a longer devic...
Andys100 I have gotten word back, this did not seem to help me but it may help you. If you are using the free MDM version that comes with E3 this will not work.
Go to Endpoint Manager and login with your administrator credentials. Go to Device > Compliance Policies and check your policies of type “Personally-owned work profiles” or “Android Compliance Policy” and edit to include one of five configurations as needed:
At least numeric (default): Enter the minimum password length a user must enter, between 4 and 16 characters.
Numeric complex: Enter the minimum password length a user must enter, between 4 and 16 characters.
At least alphabetic: Enter the minimum password length a user must enter, between 4 and 16 characters.
At least alphanumeric: Enter the minimum password length a user must enter, between 4 and 16 characters.
At least alphanumeric with symbols: Enter the minimum password length a user must enter, between 4 and 16 characters.
Once you save the updated policy, the next time a device checks in or a user initiates a check compliance on their device, users will receive the updated policy. At that time, the user may be asked to set their password and then will regain access to corporate resources.
Go to Endpoint Manager and login with your administrator credentials. Go to Device > Compliance Policies and check your policies of type “Personally-owned work profiles” or “Android Compliance Policy” and edit to include one of five configurations as needed:
At least numeric (default): Enter the minimum password length a user must enter, between 4 and 16 characters.
Numeric complex: Enter the minimum password length a user must enter, between 4 and 16 characters.
At least alphabetic: Enter the minimum password length a user must enter, between 4 and 16 characters.
At least alphanumeric: Enter the minimum password length a user must enter, between 4 and 16 characters.
At least alphanumeric with symbols: Enter the minimum password length a user must enter, between 4 and 16 characters.
Once you save the updated policy, the next time a device checks in or a user initiates a check compliance on their device, users will receive the updated policy. At that time, the user may be asked to set their password and then will regain access to corporate resources.
Mel_2246
Thanks for the follow-up.
What is MDM and where would I find the Endpoint Manager?
Thanks,
Andy
Thanks for the follow-up.
What is MDM and where would I find the Endpoint Manager?
Thanks,
Andy
- MDM is your mobile device management which is your Microsoft Endpoint Manager admin center. This is where you manage all of your devices.
I have a ticket with MS support for this same issue.
They state this stems from google changing its API from version 29 to version 30. Version 30 APIs are reporting back different values to Microsoft than expected hence why the company portal app is showing the password does not meet the device requirements.
At this time there is no fix for those using Office 365 MDM and not an Intune license.
Very frustrating at least.
So far that has only impacted our Galaxy S10 and S21 devices.
- Thanks this is useful information. I had incorrectly assumed it was related to the latest version of the app which is only a week or so old.
It's disappointing the o365 MDM has no fix at present. I'm glad you've raised a ticket for the issue though.
