Forum Discussion
Rob Tauber
Sep 12, 2017Copper Contributor
Intune Company Portal and New BlackBerry Android Devices
I would like to know why Intune continues to stop New BlackBerry Phones running Android Software from Enrolling. We don't want to support BB10 Devices, but these New BlackBerry Devices are running pur...
Blake Smith
Jul 26, 2018Copper Contributor
Intune Company Portal Does in-fact work with both the Blackberry Key 1 and Key 2 Phones. However its not automatic and takes a few extra steps if you are trying to use the native Blackberry Hub to access your emails. Typically Company Portal app will automatically register your device and configure the correct email settings with the native email app or outlook app installed on your device. This is not the case for the Blackberry Hub App on your device. You will need to manually input the Settings.
Steps to Configure Blackberry Hub to work with Company Portal App
- Install Company Portal App
- Follow steps and register your device through the company portal app.
- Go to Blackberry Hub
- Add Account
- Enter Work Email
- Password
- Settings Page (Get with your IT Department if these settings don't work)
- Email: Your Work Email
- Password: Your Password
- Domain\User: \Your Work Email
- ex.(\John.Doe@Company.com)
- Server: Outlook.Office365.com
- Leave the rest of the settings as they are.
- Click Next and assuming this is the correct server, domain, and port entries for your company than it should allow you through
- Open Company Portal App
- Look at the Top right and you will see a flag, it should have a notification icon over it click it and step you through to register/allow email on the BBhub app.
- This extra setup option didn't appear right away for me, i closed the app twice and opened it back up before the notification highlighted the flag indicating extra steps are needed for email.
- Look at the Top right and you will see a flag, it should have a notification icon over it click it and step you through to register/allow email on the BBhub app.
- It should be noted that after installing Intune Company Portal, email worked right away with the Outlook App. This Procedure is to get the emails to sync with the Blackberry Hub. As always get with your IT department for help, I'm sure they have never seen a new blackberry but they should be able to provide you with the details needed for the Server and Domain Settings.