Forum Discussion
Chas_1735
Aug 04, 2020Copper Contributor
Intune Company Portal and Microsoft Authenticator App on iOS
We are trying to enroll our iOS devices into EndPoint Manager. We have run into an issue if the device is already using the Microsoft Authenticator App. The user launches the Intune Company Port...
Chas_1735
Copper Contributor
It doesn't get that far. The process stops just before the profile would be downloaded. It looks like it is having issues processing the login to start the profile download. I suspect it is something between the handoffs between the Intune Company Portal app and the Microsoft Authenticator app.
Thanks for the suggestion.
Moe_Kinani
Aug 06, 2020Bronze Contributor
This article talks about IOS versions, have you tried upgrading the device to the latest iOS version and enroll again?