Forum Discussion
Intune Company Portal and Microsoft Authenticator App on iOS
We are trying to enroll our iOS devices into EndPoint Manager. We have run into an issue if the device is already using the Microsoft Authenticator App. The user launches the Intune Company Port...
HI Chas_1735,
I think after you sign in with Auth app, you need to go back to Setting tab in your IOS, where you see the enrollment profile waiting to be installed.
Here is a good guide on how to enroll your IOS device with Company Portal.
Hope this helps!
Moe
https://docs.microsoft.com/en-us/mem/intune/user-help/enroll-your-device-in-intune-ios
It doesn't get that far. The process stops just before the profile would be downloaded. It looks like it is having issues processing the login to start the profile download. I suspect it is something between the handoffs between the Intune Company Portal app and the Microsoft Authenticator app.
Thanks for the suggestion.
- This article talks about IOS versions, have you tried upgrading the device to the latest iOS version and enroll again?
