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bnbnmjm's avatar
bnbnmjm
Copper Contributor
Dec 19, 2023

intune app errors The unmonitored process is in progress, however it may timeout. (0x87D300C9)

when trying to install barco click share appp i get the below errors:

Error unzipping downloaded content. (0x87D30067)

The unmonitored process is in progress, however it may timeout. (0x87D300C9)

4 Replies

  • SarahKessler's avatar
    SarahKessler
    Copper Contributor

    in addition to repackaging, make sure the files are not Blocked.  Check Properties and Unblock.

  • LeonPavesic's avatar
    LeonPavesic
    Silver Contributor

    Hi bnbnmjm,

    the errors you're encountering are related to the Microsoft Intune app installation process. Here's a breakdown of the issues:

    - Error 0x87D300C9:
    This error often occurs when a process gets stuck during execution. Possible causes include a corrupt installation, incorrect command line arguments, or executing an installation executable without silent switches.
    Check the Intune logs (C:\ProgramData\Microsoft\IntuneManagementExtension\Logs\) to identify the root cause.

    - Error 0x87D30067:
    This error suggests a problem with unzipping the downloaded content. Ensure you have the latest Microsoft Win32 Content Prep Tool version and consider changing the install behavior for the Win32 app to system instead of user.


    For the Barco ClickShare app installation, try the following steps:

    - Run the ClickShare cleanup tool script (Update_UninstallClickshare.ps1) and then reinstall the latest ClickShare App from www.barco.com.
    - Download and install the ClickShare Desktop App.

    techuisitive.com
    win 32 apps failing at ESP during autopilot with error code-0x87D30067 - Microsoft Q&A

    Application Error (0xc0000005) - ClickShare Desktop app unable to start correctly - Barco

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    Kindest regards,


    Leon Pavesic
    (LinkedIn)

  • ychakarov's avatar
    ychakarov
    Brass Contributor
    Hi,
    Usually I see this when packaging large applications, the free space on the device is not enough, or I have used incorrect execution command. Sometimes execution stops if the installation command is not silent and there is a prompt to accept\deny that you cannot see.
    In your case the app is not large in size, so I recommend checking your installation command line.
    • bnbnmjm865's avatar
      bnbnmjm865
      Copper Contributor
      the application size is only 90.6 MB
      i already had the installation command from the application vendor

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