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King_Of_Comms's avatar
King_Of_Comms
Copper Contributor
Jul 08, 2019

Intune Android Enterprise - Enable Samsung System Apps

Hi All We are currently looking at trialing intune as our MDM solution using the android Enterprise Platform. We are using  samsung devices that are fully corporate owned.   After successfully enr...
mobile device management (mdm)
MatthewButcher's avatar
MatthewButcher
Icon for Microsoft rankMicrosoft
Jul 09, 2019

Hi there, King_Of_Comms

 

Intune unfortunately does not have the ability today to enable system apps in the Device Owner scenarios. However, you are able to modify the QR code as you mention with the settings in your post, there just a few things to consider when doing this:

 

  1. This is outside of the Intune code path, so we have no control over it. I would recommend testing to see if you are ok with the behavior you can observe.
  2.  Once the apps are enabled, they cannot be disabled unless the device is reset.
markusrathke's avatar
markusrathke
Copper Contributor
Jul 11, 2019

Hi MatthewButcher,

 

i've tried to add the following code to my qr code but this has no effect. 

 

 "android.app.extra.PROVISIONING_LEAVE_ALL_SYSTEM_APPS_ENABLED":true

 

Are you able to help? 

  • MatthewButcher's avatar
    MatthewButcher
    Icon for Microsoft rankMicrosoft
    Jul 11, 2019

    Hi markusrathke,

     

    This option will perform the following:

     

    • It enables all system applications specific to that OEM and it is not knowable until the device is provisioned
    •  Once they are enabled, they cannot be disabled a la carte or in bulk until the device is factory reset

    As this is outside of the Intune code base, unfortunately the only direction I can give you if you are experiencing issues would be to work with the OEM and or Google.

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