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oryxway's avatar
oryxway
Iron Contributor
Nov 08, 2023

Intune - Windows license prompt after enrolling

The user has been assigned a E5 license. This is after the user has been enrolled in Intune and it is prompting. What could be wrong and  why would a Windows 10 laptop prompt for the following:

 

 
 

 

 

 

Intune

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  • Rudy_Ooms_MVP's avatar
    Rudy_Ooms_MVP
    MVP
    Nov 09, 2023
    Because you still need to have a valid pro license? the e5 subscription activation gives you an UPGRADE to enterprise... and with an upgrade you need to have the pro in place.
    So first I would start making sure if the device was already activated with a valid pro license.
    Using KMS or ?
    • oryxway's avatar
      oryxway
      Iron Contributor
      Nov 09, 2023
      I thought that once you move your license to Microsoft 365 E5 you do not need KMS. We have shutdown our KMS server and once you add the device to Intune, should it not get the Microsoft 365 E5 license (If it has been assigned to all the users).

      I am not an expert in licensing but my desktop folks say that yes it was activated with a Pro license and it comes from the OEM.

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