Forum Discussion
meravensdown
Sep 27, 2021Copper Contributor
Intune - Shared iPad and deleting a user
hello all we have recently started configuring 'shared ipads' via intune and have run in to a tricky issue. We want to be able to remove a users 'profile' off the ipad but cant find a way of doing i...
dsweeney5923
May 16, 2023Copper Contributor
acristiano_wmc
I was having this same problem too, I thought I was in the right portal but realized in their instructions the link opens intune.microsoft.com rather than endpoint.microsoft.com - I was in endpoint manager and the menu is literally exactly the same, but the users list is empty.
If you follow the link, and go to that same users directory on intune.microsoft.com I bet you will see the users. after testing it, the logins show up there almost instantaneously. I had to right click to delete them.
acristiano_wmc
May 16, 2023Copper Contributor
I had been accessing through endpoint.microsoft.com up until you made the suggestion to use intune.microsoft.com. Unfortunately, despite there being users on the test iPads they haven't shown up under the Device > Users.