Forum Discussion
meravensdown
Sep 27, 2021Copper Contributor
Intune - Shared iPad and deleting a user
hello all we have recently started configuring 'shared ipads' via intune and have run in to a tricky issue. We want to be able to remove a users 'profile' off the ipad but cant find a way of doing i...
Mr_Helaas
Dec 04, 2021Iron Contributor
Hi meravensdownm,
I've found the followin Microsoft documentation how to delete a user profile from a shared iPad.
Remove a user from an iOS/iPadOS device with Microsoft Intune | Microsoft Docs
Remove a user
- Sign in to the Microsoft Endpoint Manager admin center.
- Select Devices > All devices.
- In the list of devices that you manage, select an iOS/iPadOS device.
- In the pane for the device, select Users.
- In the list, right-click the user that you want to remove, and then select Remove user.
Otherwise you can check the following Blog post of Peter van der Woude. Maybe this helps you.
When working with Shared iPad devices, there are also a few practical things to keep in mind.
- Only a limited number of settings and system apps are available on Shared iPad devices.
- The passcode complexity for Shared iPad devices is complex 8 character alphanumeric.
- ABM should be used to reset the passcode of a user for a Shared iPad device.
- The cached user data is removed after a passcode reset of that user for a Shared iPad device
Kind Regards,
Rene
acristiano_wmc
May 11, 2023Copper Contributor
How long does it normally take for the logged in user/s to show up under the Device > Users section? Currently testing this for implementation in a few months and a whole hour later I'm not seeing any User IDs listed.