Forum Discussion
Inspiron Laptops not able to be onboarded by autopilot
I understood that there was no hardware limitation in using windows autopilot but a vendor has indicated that they have written confirmation from Dell that Inspirons cannot be onboarded by autopilot
'I was able to confirm with my autopilot specialist that Inspirons are not able to have autopilot attached to them'
Has anyone come across this?
This is from Microsoft directly
https://eur05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fscanner.topsec.com%2F%3Fd%3D3252%26r%3Dauto%26u%3Dhttps%253A%252F%252Flearn.microsoft.com%252Fen-us%252Fmem%252Fautopilot%252Fconfiguration-requirements%26t%3D8a96267f3a8979e8560709a1a8fe2fcc4e25de8c&data=05%7C01%7Ccon.finucane%40otonomee.com%7C53d4fe556b3745ccde9108db2a69fd9d%7C2cb73d9679ea413db9fcb6b33ea98fe4%7C0%7C0%7C638150406942334181%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=T0I%2BdR0RjnnWdoWKOFe%2BByV0RTdwHKVw%2Bd0SWOrJbDo%3D&reserved=0
1 Reply
I suspect the statement in question refers to Inspiron being a typically "consumer" oriented laptop model, versus, for example, Latitudes as being more "business" oriented. In other words, they probably don't support it for pre-provisioning from the OEM's perspective.
But that doesn't mean it wouldn't work. You should still be able to manually get the device pre-enrolled by one of the methods in this article:
Manually register devices with Windows Autopilot | Microsoft Learn
That being said, it's possible certain features might not work on the Inspiron if it doesn't have the requisite hardware components, such as TPM 2.0 with attestation. Which might be one reason why it isn't officially supported.
Please like and mark this thread as answered if it's helpful, thanks!
