Forum Discussion
Hybrid Active Directory with Intune
BehnazH Hi, make sure users are using the correct account linked to Office 365, as having multiple business accounts on the same device can cause conflicts. It may be helpful to remove additional accounts from the “Business or School Accounts” panel on Windows.
Verify that Azure AD Connect is configured correctly to ensure that identities and devices are synchronized. To reduce the number of login requests, I recommend enabling Single Sign-On (SSO). Also, review conditional access policies to make sure they are not too restrictive.
Finally, enable Azure AD and Intune logs to monitor any authentication and device compliance issues so that you can quickly identify and resolve any critical issues.
BehnazH In my experience, having multiple corporate accounts on a single device can really generate problems with Intune enrollment, especially if there are conflicts between accounts or if an incorrect account is used.