Forum Discussion

Brass Contributor

Jan 30, 2019

Huawei and Android Work Profile

We have many users that want to purchase Huawei as a preferred personal phone in our company, and i have recently purchased a P20 Pro with Android 8.1 to test in my environment for Android Work Profi...

Intune

Tomas Tuba

Copper Contributor

Apr 10, 2019

AndrewDawson

We have setup Android Enterprise and restrictions.....

We have many models and types of mobile devices and now only HONOR X, HUAWEI P20 Pro, P10 lite and P9 lite are issued..

HONOR and HUAWEI P20Pro are brand new devices..

HUAWEI P10 lite was SUCCESSFULLY enrolled to Intune and used from 2/2018 in our Company. After 3/2019 work profile on this device stopped working and now its impossible to enroll this device..

I also tested this issue on old HUAWEI P8lite and there wasn´t any issue with creating Work Profile.

So i thing it is bug in Intune after some update on some versions of Android OS.

AndrewDawson

Brass Contributor

Apr 10, 2019

Interesting to see the client logs and bugreport, let me know what support say about the issue.

Remember bugreport are very useful and pretty much required in all Google AE escalations.

Scott_W100
Copper Contributor
Apr 24, 2020
Tomas Tuba

Same here with Honor 20
Tomas Tuba
Copper Contributor
Apr 14, 2020
Hi,

We were unable to resolve the Huawei and Honor issues.
It was easier to prohibit their use in the company..
I expect wrong times for huawei phones at all.

Bye.
AndrewDawson
Brass Contributor
Apr 14, 2020
No, unfortunately I never saw the bugreport or additional logging.

I would test additional EMM’s including the AE test setup; https://enterprise.google.com/android/experience

Feel free to send me a bugreport if you want to PM a link. (keep in mind some of the logged data may be sensitive)
Kazzan
MVP
Apr 14, 2020
AndrewDawson Did you manage to solve the issues with P20 phones?