Forum Discussion
ThoFord
Jan 30, 2019Brass Contributor
Huawei and Android Work Profile
We have many users that want to purchase Huawei as a preferred personal phone in our company, and i have recently purchased a P20 Pro with Android 8.1 to test in my environment for Android Work Profi...
Matej_Brcic
Mar 15, 2019Copper Contributor
Hello Thomas, I had the same issue, its one bug with HUAWEY phones.
If I understand you well, with Intune company Portal application you can not enroll on Intune?
Problem I solved with battery settings on the Huawey device.
Going on Settings--> > Battery--> > Launch--> > (exclude Company Portal that manage automatically) set up manage manually. and click OK.
I hope it helped you
- ThoFordMar 15, 2019Brass Contributor
Im still waiting for Android Pie as it might fix the bug. This is enrollment with the Android for Work Profile that is not working.
and until it do, i cant allow Huawei Purchases internally..
- AndrewDawsonMar 15, 2019Brass Contributor
Hi ThoFord
Gather an adb bugreport and raise a ticket with Huawei (I would not wait for Android Pie to fix this fault)
https://developer.android.com/studio/debug/bug-report#bugreportadb
The bug report output will be fairly lengthy, however should contain some clue as to why it stopped working.
You may also want to check in with Microsoft Support to see if they have seen this issue before.
,Andrew
- ThoFordMar 21, 2019Brass Contributorsure, but i hate the typical its been fixed in Pie, or we dont do bugfixes to Android 8, when 9 is just around the corner somewhere. I rather just wait until 9, and then do the bugreport, although i dont have high hopes for any of them.. but it could quite possibly be one of reasons why the release was delayed. Time will tell.