How to Resolve Microsoft Intune Laptop Compliance Status: Not Evaluated

Hi Intune Community,

I have a system in our environment with a compliance status I have not seen before: Not Evaluated. I can only find one KBA that addresses this from Microsoft: https://learn.microsoft.com/en-us/mem/intune/protect/compliance-policy-monitor

To address the items that can cause this state:

• Devices that aren't assigned a compliance policy and don't have a trigger to check for compliance - this is still a viable potential issue with this system

• Devices that haven't checked in since the compliance policy was last updated - this is not the case with this system because I can see a check in time of today

• Devices not associated to a specific user, such as: iOS/iPadOS devices purchased through Apple's Device Enrollment Program (DEP) that don't have user affinity or Android kiosk or Android Enterprise dedicated devices - this is N/A because this is a new laptop device (2 months old)

• Devices enrolled with a device enrollment manager (DEM) account - this would be N/A as I understand DEM to only relate to mobile devices, not laptops

My ultimate question here is how to I verify the cause of the Compliance: Not Evaluated error & how do I fix it - the fix looks like the compliance status being: Compliant. Thank you for your help!