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AtanasM's avatar
AtanasM
Iron Contributor
Jan 05, 2023

How to remove App managed device

The same device is shown multiple times in Microsoft admin center > Devices > Active devices > App managed. If I select one of them and click on "remove company data", the device remains there even t...
Intune
ctmorey's avatar
ctmorey
Copper Contributor
Mar 30, 2023

I have a bunch of old BYOD android devices listed here too with no way to remove them.

The wipe command only seems to work if the device is still active and the account is signed in. If the device was reset or the app removed manually then it just stays stuck in pending mode indefinitely. These devices aren't listed in AAD or endpoint manager - only in the 365 Admin Center > Devices > App managed. I can also see old devices in MEM>Apps>Android Apps>relevant app>Device install status> - and I can locate it's Intune device ID if i make that column visible..

Not sure how i can remove that though or if it's the right thing to do.

FWIW, This can also be done in Endpoint/Intune admin center > Apps > App Selective Wipe. You can cancel any pending wipes there too.

  • ctmorey's avatar
    ctmorey
    Copper Contributor
    Apr 11, 2023
    *Update- I think these devices get removed automatically if they haven't checked in for 90 days.

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