Forum Discussion
Getting error "We can't register this device now... "
How many users are affected? Are all users affected or just some?
How many devices are affected? Are all devices affected or just some?
What is the IOS version on the device? Have you got the latest updates installed on devices?
What is the mobile device management authority set to ? Intune Standalone or Intune co-management?
If it's System Center Configuration Manager, what version of Configuration Manager are you using?
Have you checked the Device Cap?
Thank you
Dav,
Hey Deleted
The issue is for newly enrolled devices, devices that have been enrolled and registered prior are not having an issue.
iOS versions 12.2 and 12.3.1 - there are a few iPads with the issue and the OS varies.
The MDM authority is Intune standalone.
We are not near are device limit at this point.
thanks
TBH what you explained to me all depends on your environment setup.
We have devices enrolled in our environment , we order one specific brand and also keep the OS updated on all devices.As you said old devices are working fine and new devices are affected then you need to double-check changes made to your environment to identify the issue.
Another Example: to try to re-enrol a working device now to see if issue happens occurs again?
perform some checks on working and non-working devices.Thank you
Dav,