Forum Discussion
Fingerprint dissapears after put windows 10 device to intune
Is it not possible to use fingerprint with intune?
Hey Mark346121095,
it's possible to use biometrics and it is working with Intune. I have customers actively using Fingerprint and Hello with Intune. Maybe the setting allow biometric is not working in your environment. Can you check the registry for:
HKLM\SOFTWARE\Microsoft\Policies\PassportForWork\Biometrics\UseBiometrics = 1
if this is set to 1 and there is no driver issue, it should allow you to use biometrics.
best,
Oliver
- Mark346121095Aug 14, 2019Brass Contributor
Hallo Oliver,
Der Eintrag in der registry "HKLM\SOFTWARE\Microsoft\Policies\PassportForWork\Biometrics\UseBiometrics" hat den Wert 1.
Die PIN ist auf den Geräten auch aktiv.
Ich habe gerade einen neuen Laptop hier stehen und Fingerprint ist aktiv.
Aber:
Immer, wenn ich das Gerät zur Intune Gruppe hinzugefügt wurde, ist die Abfrage zum Fingerprint weg.
- Aug 14, 2019
Hey Mark346121095,
after adding to the Intune group, means enrolling into Intune for MDM management?
The policy value (registry) is still set to 1 after enrolling?
Fingerprint not available means no option on Windows logon screen, right?
- Mark346121095Aug 14, 2019Brass Contributor
Yes!