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Thao_Dao_Phuong's avatar
Thao_Dao_Phuong
Brass Contributor
Aug 13, 2024

Error 53003

Hi all

I created a conditional access and an app protection policy, configured the policies as per the reference link, but my results are as shown in the attached image. If anyone has experience with this case, please provide advice and share. Thank you.

https://learn.microsoft.com/en-us/mem/intune/apps/mamedge-overview

https://techcommunity.microsoft.com/t5/custom/page/page-id/occasion-video-stream-page?occasionId=3971629

 

 

15 Replies

  • NicklasOlsen's avatar
    NicklasOlsen
    Iron Contributor
    As JeroenBurgerhout is mentioning, it's very important that the device isn't managed first of all.
    Another thing to keep in mind is that you can't enroll your device in two different tenants with MAM.

    Once that's assured, when you enrolled the device, did you remember to uncheck "Allow my organization to manage my device"?

    What does the sign-in logs in Entra say? Have you checked the MAM log? 🙂

    I have 2 blogs around this topic at the bottom of each, where you can find useful troubleshooting methods and other information.

    https://www.learnintune.net/byod-the-fun-begins-with-mam/
    https://www.learnintune.net/byod-the-next-step-with-mam/
    • Thao_Dao_Phuong's avatar
      Thao_Dao_Phuong
      Brass Contributor
      Thank you for your advice, I did step by step and troubleshoot on MS so I see It's surprising that I can't display everything. Even though I have this step, there is no option to "Allow my organization to manage my device"
      • NicklasOlsen's avatar
        NicklasOlsen
        Iron Contributor
        You have to make sure that "Allow my organization to manage my device" is unchecked, otherwise it will fail.
  • Hi,

    Are you testing this on a non-managed windows device? Because MAM for Windows/Edge is only working at non-managed devices.
  • rahuljindal's avatar
    rahuljindal
    Bronze Contributor
    Looks like it is working as expected. You need to switch to Edge work profile to be able to access corporate data.
    • Thao_Dao_Phuong's avatar
      Thao_Dao_Phuong
      Brass Contributor
      Hi Rahu,
      No, After clicking the profile, it keeps repeating like that and I can't log in as capture attached

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