Forum Discussion
Thao_Dao_Phuong
Aug 13, 2024Brass Contributor
Error 53003
Hi all I created a conditional access and an app protection policy, configured the policies as per the reference link, but my results are as shown in the attached image. If anyone has experience wit...
NicklasOlsen
Aug 18, 2024Iron Contributor
As JeroenBurgerhout is mentioning, it's very important that the device isn't managed first of all.
Another thing to keep in mind is that you can't enroll your device in two different tenants with MAM.
Once that's assured, when you enrolled the device, did you remember to uncheck "Allow my organization to manage my device"?
What does the sign-in logs in Entra say? Have you checked the MAM log? 🙂
I have 2 blogs around this topic at the bottom of each, where you can find useful troubleshooting methods and other information.
https://www.learnintune.net/byod-the-fun-begins-with-mam/
https://www.learnintune.net/byod-the-next-step-with-mam/
Another thing to keep in mind is that you can't enroll your device in two different tenants with MAM.
Once that's assured, when you enrolled the device, did you remember to uncheck "Allow my organization to manage my device"?
What does the sign-in logs in Entra say? Have you checked the MAM log? 🙂
I have 2 blogs around this topic at the bottom of each, where you can find useful troubleshooting methods and other information.
https://www.learnintune.net/byod-the-fun-begins-with-mam/
https://www.learnintune.net/byod-the-next-step-with-mam/
Thao_Dao_Phuong
Aug 19, 2024Brass Contributor
Thank you for your advice, I did step by step and troubleshoot on MS so I see It's surprising that I can't display everything. Even though I have this step, there is no option to "Allow my organization to manage my device"
- NicklasOlsenAug 19, 2024Iron ContributorYou have to make sure that "Allow my organization to manage my device" is unchecked, otherwise it will fail.
- Thao_Dao_PhuongAug 20, 2024Brass ContributorI am very surprised and puzzled as to why this step is missing, I have recorded it for you to see, I can not put here.
- NicklasOlsenAug 20, 2024Iron ContributorWhen you sign-in with the corporate credentials, do you not get the gray prompt with "Stay signed in to all your apps"?