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Enrolling into Intune issue with Android - Company Portal
Anyone having issues today with the enrolling an Android into the Company Portal/Intune? I installed the Company Portal and when I go to sign in as the user I am getting a different screen. This screen title is Company Access Setup. When I hit Begin it then takes me to a screen about Whats Next and then wants Company Portal to make and managge phone calls. If I click Allow it was me to then Activate Device Admin app. Then tries to register device and fails. Just started today.
UPDATED: I figured out the problem. They were missing a certain custom attribute in their Exchange account that gives them Intune access.
6 Replies
- I have isolated to the users accounts. As I can uninstall the Company Portal app on the users phone, reinstall it, and login with my credentials and it goes to set up a Work Profile. Now anyone know why that would be?
- Is it the default policy in EXO or a custom policy? See what is assigned to the mailbox of the user in question.
- Do you have EXO policies created for mobile management by any chance? https://rahuljindalmyit.blogspot.com/2023/08/exo-device-mailbox-security-policy-vs.html
I went back and turned off the Encrypt Org data and the other one to Not Required.
I uninstalled Company Portal and reinstalled it and signed in as the user but still acting
like it wants to enroll using Device Admin instead of Work Profile.
I did yesterday had Encrypt Org Data and Encrypt org data on enrolled devices set to Require.
I just went in and changed to Not Required. Will test and see what happens.
