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Orion-Skol's avatar
Orion-Skol
Brass Contributor
May 09, 2020

enroll macOS - Device is already exist.

folks,

  Trying to enroll  macOS device to Intune, getting device is already exist. I remove device from "all devices" and Azure AD but no luck...in mac going to configuration  

https://portal.manage.microsoft.com/

download and install Company Portal, after that it is trying to enroll where it gets error as shown

 

 

Intune

4 Replies

  • PeterRising's avatar
    PeterRising
    MVP
    May 10, 2020

    Orion-Skol 

     

    Hi, how long have you waited after removing the device from Azure AD / All Devices before trying to enrol in Company portal?   It can take some time for the settings to apply sometimes.

    • Orion-Skol's avatar
      Orion-Skol
      Brass Contributor
      May 10, 2020

      PeterRising 

      I thought about this too. so i left overnight and made sure didn't have this device in ALL Devices and Azure devices. Still same issue.

       

       

      • Orion-Skol's avatar
        Orion-Skol
        Brass Contributor
        May 10, 2020

        seems like during "Install Management Profile" (as shown pic 1), it creates device in azure device as shown pic 2 and in All Devices as shown pic 3 below. then once enter password to join, it is error out like that device already exist