Forum Discussion
Duplicate Contacts with Save Contacts option Outlook iOS
I noticed the same behavior only in following cases:
- parallel contact sync with Outlook Mobile and native iOS mail app.
- user toggled "Save Contacts" several times. But after going to "Help and Support" > Delete contacts and enabling "save contacts" only once everything was normal.
So, frankly speaking, all issues of multiple contacts was caused by impatient users or first line support.
Thanks Alexander Vanyurikhin it seems that even with patients and applying these steps doesn't work, the test account I have set up so I actively reproduce the error fails continuously even when all contacts are gone locally and from iCloud apply the save contacts, it will holt at 200 contacts or 1700 with duplicates or some other random number.
Going to keep trying other methods, but I feel there's a flaw in the system somewhere, and frankly surprised no one else is having these issues..so make me think something we could be applying to our categories that could cause confusion in sync.
- Don’t feel a lone. I too have the exact same problem and have tried to Google a solution and have tried many suggestions/steps for months with no success. Microsoft really? There must be a glitch in you system
