Forum Discussion
Deleted Device from Intune - Lost recovery key
Only registered devices are automatically deleted from Entra after you delete them from Intune.
If your devices are provisioned via Autopilot, they will not be deleted from Entra after you delete them from Intune as the Entra object is linked to the Autopilot enrollment.
If you have a local administrator, you can try to clean the TPM and install a new OS image on your device.
And for the next time it happens, hope not to, go directly under the
https://account.microsoft.com/devices/recoverykey with the user account for the specific device, you should be able to find the key.
Good luck!
Thanks for your response. I did not delete the device from Entra, but it no longer shows there. This has happened to us once before with the exact same result. I wonder if there is a setting somewhere that is causing the device to be deleted in Entra too?
It does depend on how the device was enrolled in Intune. Especially if it was enrolled in Intune outside of AP process.