Forum Discussion

Iron Contributor

May 12, 2022

Solved

ConnectWise Automate to Intune Migration

Hey there,

I have a small group of users that are being added to my environment from a recent company merger. That company was being managed by an MSP who uses ConnectWise Automate for deploying device management, Windows Updates, and remote control. They want to pull these systems into our existing Intune environment and manage the updates here. While I'm testing, they want to keep the MSP and ConnectWise in place. I've started testing on a couple of these systems and I can't seem to get Automate's update processes to get out of way so Intune can do the work. It appears that Intune simply doesn't have control of the update process. Any suggestions?

TIA

~DGM~

Intune

dtowndbrown
Mar 10, 2022
VasilMichev, I just realized that I failed to add my users to the Password Reset configuration, so they weren't getting to the combined registration. Now that I added them its working by design and blocking external access for users who have not registered their two step verification yet.

2 Replies

Harm_Veenstra
MVP
May 14, 2022
It the settings were done one like they would be when using Group Policy, you could configure this : https://www.anoopcnair.com/mdm-wins-over-gpo-group-policy-intune-policy/ . But the MSP should be able to exclude your test device(s) from Windows Update settings from Connect Wise...
- DGMalcolm
  Iron Contributor
  May 18, 2022
  Thanks for the reply on this. I re-re-verified these settings and checked with the MSP, who has excluded all devices from Windows Updates. Still hunting for the resolution however.
  
  Thanks,
  ~DGM~

Resources

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Hey there,

TIA

~DGM~

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Hey there,

TIA

~DGM~

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I re-re-verified these settings and checked with the MSP, who has excluded all devices from Windows Updates. Still hunting for the resolution however.

Thanks,
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