Forum Discussion
Configuration profiles not updating after initial error/failures
I have a computer which initially had errors and failures applying various configuration profiles. Since then, I have corrected the issues by enabling bitlocker on the device and modifying the device's group membership so that it should be excluded from the assignment of another configuration profile. However, when I pull up the device in Intune and view the assigned configuration profiles, all of the profiles still show up with an error or failed status, even those which should no longer be assigned. Clicking on each profile to see details, I see that in every case, the "Encrypt Devices" item is the only setting showing an error status.
The device does show compliant now with all assigned compliance policies, including one requiring bitlocker. It's only the Configuration policies which aren't updating.
Is there a way that I can force these to be re-evaluated? Initiating a sync from the device and/or intune portal doesn't seem to have any effect.
3 Replies
I contacted MS support once for something similar. they told me to update the description of the policy, that will force a reevaluation
- Sure enough, I added a character to each policy's name, and the computer re-evaluated them on the next sync. I wonder if it's just the individual client that stops re-evaluating policies, or if it's something on the Intune side?
- It has to do with the way Windows handles MDM I think.
I do know they are working on this.
