Forum Discussion
Conditional Access - Allow Non Enrolled Devices to use Outlook Mobile App Only
Hey, i have almost the same setup and that was working fine untill yesterday. Now my new user is receiving the same error message in Outlook on authorization steps.
Interesting I stumbled across this in my test lab. I solved it there in the following way (reconstruction from my memories). Instead of clicking on the existing account (displayed via email address) in Mobile Outlook I choose "other account" (Office 365) and typed in the same email address (same account), basically I re-created the same login. Suddenly then it was going through. So maybe something bad with the existing account handling. I got this problem after a password reset. Can you verify if this helps in your environment too?
Best,
Oliver
- Alistair TriggJul 17, 2018Copper Contributor
Hi
This is something I am trying to set up. Could you provide the details on the two compliance conditions I need to create to stop users accessing the native app. I have configured the approved apps but need to stop the native mail apps from working.
Thanks
Alistair
- Alexander VanyurikhinJul 20, 2018Iron Contributor
In CA policy you just need to require both device to be compliant and to use approved client
- Alistair TriggJul 20, 2018Copper Contributor
Hi
Thanks for the reply. I haven't selected the device option.
Do I also have to ensure that the MS authenticator app is installed and configured on each device even though we aren't at this stage rolling out 2FA.
Alistair