Forum Discussion
Computer stuck at "Please wait while we set up your device", when Autopilot profile is applied to it
Hi,
Please check for your endpoint protection policies for Windows defender, if you are applying one.
Its worth to have a look at Controlled folder access and System Guard settings.
We're testing out the hybrid autopilot in the intention of using it next year for our school environment. However, i can't seem to get it to work.
I stuck at "Please wait while we setup your device". any idea how can we resolve the issue. I've checked all the things recommended in the article but we can't get this to work. Any help would be appreciated.
Thanks.
- Yordan_YordanovJun 18, 2020Brass Contributor
Chris Looi, interestingly I experienced the same behavior yesterday while testing with several Autopilot devices. I got 2/3 machines successfully configured without issues, but one of them stuck at the same place. I was not able to pass beyond it and gave it up. Maybe it's something to do with specific hardware or there was an intermittent network failure which caused it. Were you able to determine a cause?
- Chris LooiJun 18, 2020Copper Contributor
Yordan_Yordanov We found out it's something to do with our firewall and wireless. Instead of using the wireless enterprise, so we created a guest network with only passkey to connect to wireless. The guest network is also bypass the firewall and we never have an issue since then.