Hi all, We published our first internal app and are attempting to distribute it with the Company Portal. I have it set to be available to all users. When I try to install it, it says "Download pending... Your Device Is Syncing and will begin downloading your app shortly". After a few seconds, it just says "Download pending..." for a few seconds and then goes back to "Download pending... Your Device Is Syncing and will begin downloading your app shortly". It repeats in this loop forever. If I go to settings in the app, will appear to be syncing, then it will appear to complete (with success). I can manually sync with no errors. Thoughts? T

Hi, Is this experience with only one app or multiple apps? Could you tell more about the app itselfMaybe starting with looking at the IME flow and how the app is installed, maybe you will find the answer to your problem.I would start by downloading cmtrace and opening the intune management loghttps://call4cloud.nl/2021/05/imecache-attack-of-the-cleaner/

Rudy_Ooms_MVP Thanks for the reply. I have made two apps and both exhibit the same behavior. Both apps are .NET Core WPF apps. If I look in the Intune admin console, it shows that the apps are requested, but does not show any install or failure. I went to check the logs, but I do not have a folder called "intunemanagementextension" under c:\programdata\microsoft... I am running Win10Pro 21H2 build 19044.1415 on the client. There is also not an intune extension folder under Program Files x86... Thanks for assisting, we would really like to use the Company Portal as a solution for our company. Tom

Ehhhh ... are those devices enrolled into Intune or?

Rudy_Ooms_MVP Yes, the devices are enrolled in MDM and show up in the endpoint admin panel as being Intune managed,Tom

Rudy_Ooms_MVP I provisioned another device as Azure AD joined with another user as the primary user. They were were able to download the application without issue. Are msix line of business apps known to work in a BYOD scenario? I would assume if this was not supported, it do something more than just go into a download loop...Your assistance is appreciated...Tom

Company Portal Stuck In Download Pending/Device Syncing Loop

Rudy_Ooms_MVP
MVP
Dec 21, 2021
Hi, Is this experience with only one app or multiple apps? Could you tell more about the app itself
Maybe starting with looking at the IME flow and how the app is installed, maybe you will find the answer to your problem.
I would start by downloading cmtrace and opening the intune management log

https://call4cloud.nl/2021/05/imecache-attack-of-the-cleaner/
- tomcrevier
  Brass Contributor
  Dec 21, 2021
  Rudy_Ooms_MVP
  
  Thanks for the reply. I have made two apps and both exhibit the same behavior. Both apps are .NET Core WPF apps. If I look in the Intune admin console, it shows that the apps are requested, but does not show any install or failure.
  
  I went to check the logs, but I do not have a folder called "intunemanagementextension" under c:\programdata\microsoft... I am running Win10Pro 21H2 build 19044.1415 on the client. There is also not an intune extension folder under Program Files x86...
  
  Thanks for assisting, we would really like to use the Company Portal as a solution for our company.
  
  Tom
  - Rudy_Ooms_MVP
    MVP
    Dec 21, 2021
    Ehhhh ... are those devices enrolled into Intune or?

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Company Portal Stuck In Download Pending/Device Syncing Loop

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