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shoaib2000's avatar
shoaib2000
Copper Contributor
Jun 03, 2021

Company portal enrolment issues: Your device is already connected by your organisation

  Hi   I am a Helpdesk technician in a Small organisation of 25 users. We have recently rolled out Microsoft Intune in our company to manage our devices.   We have recently acquired two new lapt...
Intune
christiandominguezjp's avatar
christiandominguezjp
Copper Contributor
May 04, 2026

Hi Shoaib,

Perform basic checks.

  1. Entra ID > Devices - check if it is already there. Delete if yes.
  2. Check Autopilot Devices in Intune - this is actually recommended.
  3. On the device, run dsregcmd /status. If AzureAdJoined = YES, it’s already connected.
  • Settings → Accounts → Access work or school → Disconnect
  • Reboot → enroll again via Company Portal

 Worst case, just reset the device to clear any hidden state.