Forum Discussion
Company portal enrolment issues: Your device is already connected by your organisation
Hi I am a Helpdesk technician in a Small organisation of 25 users. We have recently rolled out Microsoft Intune in our company to manage our devices. We have recently acquired two new lapt...
Did you find a solution? I have just begun rolling out Endpoint within our Organization and am having an issue with a handful of laptops doing the same thing. It's been frustrating and I want to figure this out so I can get it off my plate.
- It's all about the MDM/ MAM scope and if the users didn't click on "no, sign in to this app only"
Did you take a look in azure and intune if the devices were already registered and/or intune enrolled?
https://call4cloud.nl/2021/08/the-battle-between-aadj-and-aadr/- The devices that are struggling are mainly ADDR, but the confusing aspect for me is that I have other ADDR devices that have successfully joined Intune following the same steps. I have my MDM/MAM scope set to All and None. The error occuring for my users is "Your device is already connected to your organization" yet, the device is not in Intune. I'm sure this is a simple problem that I just am not understanding.
OKay that's a good explaination indeed.. Do you still have access to test some stuff on these devices?
Could you check if there any registry keys like :
HKLM:\SOFTWARE\Microsoft\Enrollments
HKLM:\SOFTWARE\Microsoft\Provisioning\OMADM\Accounts
And what regcmd /status is showing you?Could you also check azure itself it is already registered? A device can be enrolled into azure and not in intune
