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salihzett's avatar
salihzett
Iron Contributor
May 23, 2022

Company Portal doesnt show me Apps, Intune is not installing configuration files

Hello,

 

We set up Intune recently, and I did a few set-ups before in previous companies.


After basics steps, now I want to use the Company Portal on my BYOD,

* App installation, good

* Profile installation, good

* also Branding from the company portal is appearing.

* but no apps are appearing, no configuration files are installed.

 

I set my BYOD into a group in AzureAD and set this group to the apps as "available", for the configuration files, as required.

 

I did manually trigger the sync, but nothing.
The device appears in the group, and under Troubleshooting and support, I can see my user, my device ,. and the apps which are assigned to me as a user, or for my mac.

 

Any hints here?

 

 

 

  • Just to be clear here... you're enrolling your macOS device in Intune via https://aka.ms/EnrollMyMac?

    This appears to be successful, as you mention the profile and branding being applied.

     

    Then, you expected the apps to appear on your device, right? You're only assigning them as "available", which would contradict that statement. "Available" apps don't install automatically, you would need to make them "Required" for that. 

     

    Also, I'm not sure what you mean when you say "configuration files". Do you mean "configuration profiles", by any chance?

     

    I apologize in advance if my questions sound "dumb". I'm just trying to get a clearer picture in my head. 

    • salihzett's avatar
      salihzett
      Iron Contributor
      Hey,
      yes I mean profiles, sorry, call them always config files 🙂

      I did set them as available to see them under Apps into the Company Portal.
      I even set one app as required, but also nothing.

      I can sync, I can rename the mac, i can change the branding, but it looks like all settings regaring the group are not working, and i have no idea why.
  • Mr_Helaas's avatar
    Mr_Helaas
    Steel Contributor

    Hi salihzett,

     

    For available apps in the company portal, you must assign the app to a user group, otherwise, they will not be visible in the company portal.

     

    Assign apps to groups in Microsoft Intune | Microsoft Docs

     

    in your question, you mention also no configuration files are installed. Which configuration profiles do you mean and how did you assign those configuration profiles? 

     

    Kind regards,

     

    Rene

    • salihzett's avatar
      salihzett
      Iron Contributor
      Hey,
      i set up a group, one manual, one dynamic (all macs from company), and I can see the devices as members of the group.
      I have assigned this group to the apps and configuration profiles such as , enable filefault, but nothing happens here.
      • Mr_Helaas's avatar
        Mr_Helaas
        Steel Contributor

        Hi salihzett,

         

        can you try to make a user group and assign that group to your config profiles and applications to test if that will work. So check if your group is setup correctly. 

         

        So as you can also see in the documentation only available apps that are assign to a user group will be in the company portal. 

        please let me know the results of assigning your config to a user group.

         

        kind regards,

         

        rene 

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