Forum Discussion
FredContrata112
Mar 31, 2020Copper Contributor
Company Portal app - login notification
One of my users is receiving a notification to login to the Company Portal app on the user's Android phone every few months. Is this expected? The Android phone is enrolled with Intune MDM. None of ...
Moe_Kinani
Bronze Contributor
Is it possible that the password has changed/expired and prompting to re-enter? Is it happening with Portal app only or any app installed like Outlook etc?
FredContrata112
Apr 01, 2020Copper Contributor
The user last changed password 3 weeks before the notification.
It's only the Company Portal app. Outlook and other office apps haven't asked for sign in. The app is also automatically updated to the latest as there's updates in Google Play.
The device is enrolled with Android Admin instead of Android Enterprise. It's a Samsung Galaxy S10 running Android 10. I know it's recommended to move over to Android Enterprise, but we're planning on replacing the rest of the Android phones with iPhones later this year.