Forum Discussion
Mark346121095
Sep 27, 2022Brass Contributor
Client no longer receives updates
One client (Windows 10) was in Intune and offline for 1 year. Now it no longer receives updates, although it is still in Intune. Is there a way to provide the client with updates again?
- Sep 27, 2022Sound like the Intune Device Certificate is no longer valid and expired... It needs to renew each year and if it isn't renewed... I guess you now, know what would happen 😉 if so (please check before executing these commands ) please check this blog and the fix in it... it will remove all lingering intune stuff (certs and reg keys) and reenroll the device using the deviceenroller.exe
https://call4cloud.nl/2021/04/alice-and-the-device-certificate/
Moe_Kinani
Sep 27, 2022Bronze Contributor
Hi Mark,
Can you troubleshoot using the article below? Let me know the results!
Moe
https://techcommunity.microsoft.com/t5/intune-customer-success/support-tip-troubleshooting-windows-10-update-ring-policies/ba-p/714046
Can you troubleshoot using the article below? Let me know the results!
Moe
https://techcommunity.microsoft.com/t5/intune-customer-success/support-tip-troubleshooting-windows-10-update-ring-policies/ba-p/714046