Forum Discussion
"Change Primary User" On Device in Intune is Greyed Out
Hi Ricco,
just to understand the situation better, what your RBAC in Intune, do you have Intune Built-in Roles or do you have any GA or Device Administration Role from the Azure itself?
How are the devices joined in Intune? Are they Hybrid ones or pure EntraID joined?
Are the devices enrolled as Company (Enterprise) Devices or personal one?
I am an Administrator in Intune with full permissions. Same thing for Entra ID. This issue is only happening to the MAC devices. Windows devices allow me to up update the Primary User. The MAC devices have mostly an "Unknown" type but some say "Microsoft Entra Registered" but both registered types won't allow me to to update the Primary User. Most devices are enrolled under "Corporate". Have about 3 MACs that are personal. All of them regardless of corporate or personal will not give the option to update them.
