Forum Discussion
"Change Primary User" On Device in Intune is Greyed Out
I am an IT Administrator and have all the permissions to manage my businesses Microsoft 365 accounts including Intune. When trying to update and change to primary users for devices in Intune, it is g...
We really need more information to determine why this may have happened, as there could be multiple possibilities. For example, are the devices Hybrid or Entra joined? You can read more here: https://learn.microsoft.com/en-us/mem/intune-service/remote-actions/find-primary-user#change-a-devices-primary-user