Forum Discussion
ShreyasHA
Jul 17, 2019Copper Contributor
Can't Register devices in the iOS Comp Portal App
We currently are facing issues in registering a device via the Comp Portal App on iOS. The same process however on our Android Devices seems to be working fine. We are getting the error: "We can...
FredContrata112
Jul 18, 2019Copper Contributor
It might not be the same problem, but I was receiving the same error recently when enrolling iOS devices.
It turns out the user account hit the device limit in Azure AD. I found out that devices in Azure AD aren't the same as devices in Intune. Same with the device limits.
Try checking the device limits you have in Azure AD and also any devices in Azure AD for the users with the problem.
It turns out the user account hit the device limit in Azure AD. I found out that devices in Azure AD aren't the same as devices in Intune. Same with the device limits.
Try checking the device limits you have in Azure AD and also any devices in Azure AD for the users with the problem.
Connor Gillard
Oct 01, 2019Copper Contributor
FredContrata112 Thank you, this solved my issue. I had to remove devices from both intune and Azure AD