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awaaziz's avatar
awaaziz
Copper Contributor
Nov 18, 2020

Can't Disable Default Windows Hello for Business Policy

Hello,   I have a problem in Microsoft Intune, i cant disable the default Policy That enable Windows Hello for Business.   Best regards
Intune
awaaziz's avatar
awaaziz
Copper Contributor
Nov 18, 2020
I have created an account in the cloud and I assign the role of General Administrator to it and always the same problem

I have tested other Edge Firefox browsers and still have the same problem.
Oliver Kieselbach's avatar
Oliver Kieselbach
MVP
Nov 18, 2020

Hi awaaziz,

 

I guess you are talking about the Global Administrator when you wrote General Administrator, there is no General Administrator. So, that's fine if you are Global Administrator... you really should be able to set this then. I guess you also don't have any PIM activated, when you wrote you assigned it to the role. 

 

Did you try a simple thing like setting it to one of the values Enable -> Save, and next try setting it to Disable -> save... does it change somehow anything that you are maybe after these multiple savings able to set it to not configured?

 

If not, I guess you have to open a ticket, maybe it's a specific tenant problem then. I verified now in 3 tenants and can set it in all of them to not configured without any issues. The UI behaves always normally.

 

best,

Oliver 

  • awaaziz's avatar
    awaaziz
    Copper Contributor
    Nov 24, 2020

    Oliver Kieselbach Hello Olivier,

    thank's for your support.

    I found the solution, the problem came from the MDM authority declared in Microsoft Endpoint Manager, I saw that it was on Microsoft 365 MDM and I switched it to Microsoft Intune and it works.

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