Forum Discussion
ujjkumar91
Mar 18, 2024Copper Contributor
Can't add work-profile in Nokia G42
Hi, I am trying to setup Intune Work-Profile to Nokia G42 but every time I am getting error. The issue only related to this mobile, Intune enrollment work for other mobiles. This device is a...
SebastiaanSmits
Mar 18, 2024Steel Contributor
Ok that is pretty strange, you have other Nokia models that work or other vendor devices? I suspect some issue in the AE implementation in these devices. For example look at this: https://support.google.com/work/android/thread/223252766/microsoft-intune-android-13-nokia-g10?hl=en -- is your device also on Android 13? The advise given in that link might be the best in this case, get into contact with HMD.
ujjkumar91
Mar 18, 2024Copper Contributor
Hi SebastiaanSmits Thanks for the reply,
Mobile is on Android 14. As of now I haven't contacted the Manufacturer about this, I also believe this issue could be from OEM because 3rd party tools like Test DPC and Island also not working.