Forum Discussion
Cannot create work profile!
"The security policy prevents the creation of a managed device because a custom OS is or has been installed on this device" But the device is not rooted, it was forcefully removed from the portal...
I am having the same issue. My Samsung Note9 has triggered knox (previously rooted). But at the moment it is running stock room with the latest update and security patch installed. It is still giving me the error "the security policy prevents the creation of a work profile because a custom OS has been installed on this device"
Note that before this company portal was running perfectly fine. Now I reinstalled it and tried to login and create work profile, it does not allow anymore
Note that before this company portal was running perfectly fine. Now I reinstalled it and tried to login and create work profile, it does not allow anymore
Ya! its a problem with few samsung device due to Knox security and its limitationfajarslatif
below is few link which will help you out on few KNOX limitation.
https://support.samsungknox.com/hc/en-us/articles/115013719548
I_am_Rajesh Is this as in forever. I purchased a second hand Galaxy S10+ not knowing about Knox. It has stock firmwhere on it. I have also re-flashed the original stock firmware via Odin to make sure and I am unable to install InTune. It said the Knox bit us 0x01 so looks like it has custom firmware in the past.
I bought this to be a work phone. This is stupid. Is there ANYWAY I can get round this?
