Forum Discussion
Can no longer register Android devices via MAM
We've been using MAM for years, and all of a sudden our users just started reporting today that they can no longer register their device/setup apps on Android devices. I am able to reproduce these e...
Hi tk093 , can you check if the certificate chain trust is there on the Android devices? And if you can share logs from user sign from AAD(Entra) then it will be more easy to troubleshoot.
Best Regards,
Somesh
Thanks for the reply. We got this resolved Friday. The certificate chain was exactly it. Apparently we had some network equipment failover the past weekend and the device that took over wasn't pushing out the intermediate cert in our chain.
Apparently iOS and Windows do not need the cert pushed from the server, but Android does, which is why only those devices were impacted.
I learned something new this week, so I guess that's always good.
Apparently iOS and Windows do not need the cert pushed from the server, but Android does, which is why only those devices were impacted.
I learned something new this week, so I guess that's always good.