Forum Discussion
MrNuggets
Nov 24, 2021Copper Contributor
Built-in Device Compliance Policy - is active - Not Compliant
I have an enrolled windows device (we are using Azure AD, no hybrid), where I changed the primary user. The compliance policy and the build-in device compliance policy for the new primary user is sh...
AlexdeJong
Nov 24, 2021Copper Contributor
Hi MrNuggets,
this is something I see appearing and disappearing every now and then. Seems like a refresh issue. However, there are a few things you can check:
- check whether the device has another compliance policy assigned
- check whether the device is active (recently synchronized)
- check whether the user that enrolled the device (still) exists in AAD
if all answers are YES, then you can also try to re-enroll the device to get all data populated all new in the Intune database.
hope it helps
Alex
this is something I see appearing and disappearing every now and then. Seems like a refresh issue. However, there are a few things you can check:
- check whether the device has another compliance policy assigned
- check whether the device is active (recently synchronized)
- check whether the user that enrolled the device (still) exists in AAD
if all answers are YES, then you can also try to re-enroll the device to get all data populated all new in the Intune database.
hope it helps
Alex