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TherealKillerbe's avatar
TherealKillerbe
Brass Contributor
Jul 04, 2025
Solved

Autopilot Company owned

We deploy all our Wiindows Laptops with AutoPilot and are Hybrid AD joined. An old sore is that devices are created twice as the device is first Entra AD joined, after which the device is joined as a...
mobile device management (mdm)
  • Bogdan_Guinea's avatar
    Bogdan_Guinea
    Jul 04, 2025

    Hy, 

    Yes, you are right, the issue is well known by Microsoft and they still confirm that in a hybrid environment you should only have one hybrid artifact in Entra per device after the initial sync.

    Regarding your device, you might want to try looking at the logs on your Entra Connect server to see if there is anything related to this.

    How about deleting the device from Intune and running a dsregcmd /leave and after a join?

    Good luck!

giuseppina's avatar
giuseppina
Copper Contributor
Jul 04, 2025

Thanks Bogdan for your input.

Yes, it’s unfortunately a pretty common headache.
We’ve also checked Entra Connect logs, but didn’t spot anything obvious that would cause this.

I was considering exactly what you suggested — removing the device from Intune and doing a

dsregcmd /leave.
followed by a fresh join.

The only concern is potential disruption for the user, since it’s an actively used laptop. Might plan it for after-hours just to be safe.

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