Autopilot client enrollment is not able to retrieve the user AAD token during/after Device setup

Question

I have a problem that&nbsp;Autopilot client enrollment is not able to retrieve the user AAD token during/after Device setup. The enrollment process stop and&nbsp;I get an error message saying "Incorrect parameter". After The client is booting I get back to the login screen and the Enrollment Status Page is displayed after logging in (have to write both username and password) then I get logged ant the enrollment process continue with the Account setup.The client autopilot events log is showing a warning (event iD 100) : Autopilot policy [AUTOPILOT_OOBE_SETTINGS_AAD_AUTH_USING_DEVICE_TICKET] not found.I'm using Windows 10 1809.&nbsp;

chrishoardmvp · Answer

Hi,According to troubleshooting the 100 error states this is a temporary error whilst the device is waiting for the autopilot profile to download.https://docs.microsoft.com/en-us/windows/deployment/windows-autopilot/troubleshootingHave you waited for it to download?I would consider - if this recurs or takes too long - opening a ticket.Hope that helps with your issueBest, Chris

en111_ · Answer

ChrisHoardMVP&nbsp;It's been a temporary issue sometimes here as well - but now it's been like this for 3+ days.

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Autopilot client enrollment is not able to retrieve the user AAD token during/after Device setup

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