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n1nj4m4st3r's avatar
n1nj4m4st3r
Copper Contributor
Feb 21, 2022

Apps not installing from ESP

I am having an issue with installing applications via my ESP in AutoPilot. 

 

During the build process, regardless of how many apps I have targeted in the ESP, it always reports as 1/1 installing. 

 

If I choose just one of my apps, and I've tried individually an MSI, EXE and Store app, neither are installed during the device setup. I have set the assignment on the app with various settings, namely available for the targeted device group, available for all users, required for the targeted device group and required for all devices.

 

Now, after the user registers and logins, applications are then installed but I am looking to get as many  applications installed for OOBE/Zero Touch to then reseal and deploy the device to the user, who then only has to login and create profile.

 

Help! tyia

  • Hi,
    1/1 --> is the IME (intune management extension)
    Could you share with us which apps you configured as required? and how you assigned them
    Are you sure the device gets the proper autopilot profile? do you have multiple autopilot profiles configured?
    Do you have multiple ESP's ?

    Esp Device phase --> device assignment (required)
    Esp Account phase --> user assignment (required)

    https://call4cloud.nl/2021/06/those-magnificent-drivers-in-their-flying-microsoft-store-or-how-i-flew-from-the-enrolment-status-page-to-paris-in-25-hours-11-minutes/

     

    Nothing in the registry locations as mentioned here?

    Troubleshoot the Enrollment Status Page (ESP) - Intune | Microsoft Docs

    • n1nj4m4st3r's avatar
      n1nj4m4st3r
      Copper Contributor
      So I have 2 profiles, one for Hybrid and one for Azure. I can't get either to install apps.

      Hybrid is assigned automatically via a dynamic AAD group, but by dropping my device into a 2nd AAD group I can switch over the Azure profile. I can see my device has been assigned the Azure profile under Enroll Devices.

      I have tried a Win32App deployment of Google Chrome, which works fine as a normal deployment. And also a Windows Store app, o365 and an MSI install of Adobe Reader. None of them are being installed via CSP, or even being listed as 1 of X.
      • Rudy_Ooms_MVP's avatar
        Rudy_Ooms_MVP
        MVP
        I guess the best recommendation would be to register a new ms365 for testing purposes and create only 1 autopilot profile first and configure the O365 apps as a required app and targetted to all devices. After that's done add the app to the list of required apps during the enrollment status page. And made sure this esp is targetted to all users and devices... And if that works... continue with the hybrid one.

        Could you post screenshots from your ESP config/O365 app config/Autopilot config.
        Without detailed info it would be just guessing whats wrong...
  • Hi,

    Did you configured the "Block device use until these required apps are installed if they are assigned to the user/device" in the ESP?
    Also are their any other ESP profiles assigned to the device?
    • n1nj4m4st3r's avatar
      n1nj4m4st3r
      Copper Contributor
      I have indeed, but the apps don;t install and the device is usable. And it muct be picking up the profile, as the device is named accordingly by the template
  • skaggake's avatar
    skaggake
    Copper Contributor
    I actually experience the same problem here.

    I have created a new Autopilot deployment profile.
    Added my computer to autopilot-service and added grouptag: Pilot
    Created a dynamic devicegroup: (device.devicePhysicalIds -any _ -eq "[OrderID]:Pilot")
    The computer gets added as member to group.

    Assigned the dynamic group to Autopilot profile.
    Assigned the dynamic group to 4 application as required.

    None of the Required apps are installing in ESP, also tried setting " Block device use until apps are installed"

    Also tried to assign the applications to "All devices" with filter: Include and rule:(device.enrollmentProfileName -eq "Pilot")

    Same problem... not installing in ESP phase.
    • Hi,
      AADJ or HAADJ? And what happens without the filter?

      Also just wondering but does the intune management extension get installed?

      Do you have multiple autopilot profiles configured? if so are you sure it receives the one necessary 

      • skaggake's avatar
        skaggake
        Copper Contributor
        AADJ only of course! 😉
        I can't try without filter or group assignment because Intune is in production and have other devices so i must somehow assign those apps for my Pilot-devices!

        I have also tried to assign the apps to my test-user and the problem is still there... in ESP the "Account setup" says No apps.... this have never been a issue before.
  • n1nj4m4st3r's avatar
    n1nj4m4st3r
    Copper Contributor
    Thanks everyone, I've been on leave for the last week or so & will give these replies a read through.
    Hopefully get to the bottom of the issue without having to engage with MS Support (Or death by a million cuts 😛 )
    • DanWheeler's avatar
      DanWheeler
      Brass Contributor
      Seems I've run into this issue as well with Autopilot Self-Deployment mode. I have one Win32 app assigned to the group which the deployment profile is also assigned to. When I run through ESP, I see 1 of 1 app being installed... Should be 1 of 2 (since Intune IME counts as one) I have my ESP config set to not continue until my one selected app is installed.

      Anyone found a solution for this?

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