Forum Discussion
Bijanya
May 24, 2022Copper Contributor
Apps are not installing at the time of enrollment
Hi People, I am new in enrollment of the android devices. I have a few devices which I need to enroll as Corporate-owned, fully managed user device. In order to do so, I completed the steps b...
Bijanya
May 25, 2022Copper Contributor
Thanks for your support NielsScheffers and @Oktay_Sari
Answers for Niels :
The device seems to get enrolled but I can't find it on the controller.
There's no blocking at all.
There's no issues when I enroll a window's laptop or either apple devices.
Its just that Android devices are not getting through this step.
Answers for Oktay:
1. connection between Intune and the managed google play store is working fine. I am not able to enroll using any other methods.
2. I am using Android 12 as these are new samsung s22 mobile phones.
3. The issue is with all android devices.
4. yes chrome browser starts and ask for credentials.
5. I used to login with DEM account but after reading an article, I am now using non DEM account.
Answers for Niels :
The device seems to get enrolled but I can't find it on the controller.
There's no blocking at all.
There's no issues when I enroll a window's laptop or either apple devices.
Its just that Android devices are not getting through this step.
Answers for Oktay:
1. connection between Intune and the managed google play store is working fine. I am not able to enroll using any other methods.
2. I am using Android 12 as these are new samsung s22 mobile phones.
3. The issue is with all android devices.
4. yes chrome browser starts and ask for credentials.
5. I used to login with DEM account but after reading an article, I am now using non DEM account.
rahuljindal
Dec 30, 2022Bronze Contributor
‘3. The issue is with all android devices’ is this only s22 Android 12 devices or other Android manufacturers with other Android versions? Also, do you have any device CA policies in place and what type of network are you using the enrol the devices? LAN or public?
- NoelR365Jan 03, 2023Copper Contributor
rahuljindalWe are using Samsung A30, A31, A32, A33, S22 and Android versions are mostly 12 and 13. Tried office wifi without restriction so like completely public and also external wifi without restriction at all.
- rahuljindalJan 04, 2023Bronze ContributorThanks. What about CA policies? Anything in sign-in data?
- William_V1915Jan 09, 2023Copper Contributor
rahuljindal Hello do you have some news about this behaviour? did you manage to enroll the devices ?
- marculos56Jan 04, 2023Copper Contributor
We are having the same issues too.
Multiple wipes, upgrading to A11 made no difference.
Any ideas ?
Thanks