Forum Discussion
Apps are not installing at the time of enrollment
Hi People, I am new in enrollment of the android devices. I have a few devices which I need to enroll as Corporate-owned, fully managed user device. In order to do so, I completed the steps b...
Bijanya, Any updates on this from your sid?
In addition to the questions previously asked by NielsScheffers:
- I'm assuming that the connection between Intune and the managed google play store is working? But just to make sure; Are you able to enroll using other methods and install these applications? Perhaps you can try a personal device with work profile enrollment or a corp owned device with work profile.
- What Android version are you running? I'm again, assuming you're on 8.0 or higher.
- Do you have this issue with just 1 device? Did you test with other devices? Just to rule out it's an issue with this particular device.
- You write that you login with company credentials (step 2). Is that the chrome browser starting and asking for credentials?
- And again, I'm assuming it's not a DEM account you're enrolling with
- Thanks for your support NielsScheffers and @Oktay_Sari
Answers for Niels :
The device seems to get enrolled but I can't find it on the controller.
There's no blocking at all.
There's no issues when I enroll a window's laptop or either apple devices.
Its just that Android devices are not getting through this step.
Answers for Oktay:
1. connection between Intune and the managed google play store is working fine. I am not able to enroll using any other methods.
2. I am using Android 12 as these are new samsung s22 mobile phones.
3. The issue is with all android devices.
4. yes chrome browser starts and ask for credentials.
5. I used to login with DEM account but after reading an article, I am now using non DEM account.- ‘3. The issue is with all android devices’ is this only s22 Android 12 devices or other Android manufacturers with other Android versions? Also, do you have any device CA policies in place and what type of network are you using the enrol the devices? LAN or public?
rahuljindalWe are using Samsung A30, A31, A32, A33, S22 and Android versions are mostly 12 and 13. Tried office wifi without restriction so like completely public and also external wifi without restriction at all.
