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narayana6224's avatar
narayana6224
Copper Contributor
Jun 14, 2022

Applications not working as expected. Getting 10 minutes only for the application content download.

 

Getting download issue for Win32 Applications where Intune is giving only 10 minutes for the content download of an application after Autopilot (User driven Hybrid Azure AD) is completed on the device.

  • Ildrosos's avatar
    Ildrosos
    Copper Contributor
    Hello it seems the app does not get downloaded within the timeout which is 10 minutes . How big is the app you are downloading ? Do you have sufficient bandwidth ?
  • Looking at the app, you are downloading a language pack for the office apps? Could you tell me how you configured that app/package? Because the 10 min timeout is indeed an issue
    • narayana6224's avatar
      narayana6224
      Copper Contributor

      @ Rudy_Ooms_MVP
      I have downloaded the package by using sccm console. But it is not happening with only Microsoft 365 apps for enterprise application but also with other applications as well after user driven Hybrid AD joined autopilot scenario is completed on the device.
      Ildrosos
      It is happening with every application after user driven hybrid AD joined Autopilot scenario.

      • Rudy_Ooms_MVP's avatar
        Rudy_Ooms_MVP
        MVP

        Hi... Okay, so its happening with other applications as well... ALL apps or just some of them.. Only huge/big apps?(ruling out proxy/ssl inspection stuff)

  • narayana6224's avatar
    narayana6224
    Copper Contributor

    There is a Delivery Optimization (DO) issue that's why this 10 minutes timeout for the application content download is coming after Autopilot is completed on the device. If we disable DO, then it will not give timeout for the content download of an application. Even it doesn't track how much time it is taking to download the content of the application.
    But again there are two issues if we disable DO,
    1. You will not get content from peer computers (if available) and it directly gets the content from internet...
    2. There is an inconsistency in downloading the content when DO is disabled. Even the slight network disconnect\change can cause the download of the application to fail....(This is the behavior experiencing when writing this thing...)

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