Forum Discussion
Apple Wallet app blocked by Intune
do you use Apple Business Manager with Managed Apple ID’s? Use of Apple Wallet is not supported in this scenario, see this: https://discussions.apple.com/thread/253643269?sortBy=best
Workaround is to move over to a ‘personal’ (in the sense of not managed) Apple ID for this user..
Create a new restrictions policy with no settings enabled except for basic password settings. By basic i mean 6 digit Numeric complex and nothing else.
1. Put the device in a NEW group by itself
2. Set this NEW group as Excluded from the old policy
3. Apply the NEW group to the new blank device policy and see if it works
Start systematically reviewing and adding the old policy setting to the device to see where the policy breaks the Wallet.
IF you enroll the CEO in an unmanaged device you open yourself up to issues down the road. Everything for a CEO is urgent, but doing things right will save your bacon later. Definitely get an e-mail from your security team or Finance Office if you do not have a security team approving an unmanaged device if you go that route.