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Andrew Matthews's avatar
Andrew Matthews
Iron Contributor
Apr 16, 2019

Apple DEP with Intune

I am setting up Apple DEP on a new Intune install. It's the first time in six months that I have setup Apple DEP with Intune and I am encountering a new issue.   Devices that enroll through DEP get...
DEP
Intune
Corey Richardson's avatar
Corey Richardson
Copper Contributor
Apr 16, 2019

I'm not sure if this is related or not but we also had a few devices stuck on "Confirming Device Settings" today. Eventually we disabled Single App Mode and it started working again but that may have been a coincidence. Now we have multiple devices stuck on the "Awaiting final configuration" screen. Also, I've had trouble loading admin.microsoft.com to view any service advisories and https://portal.office.com/ServiceStatus/ServiceStatus.aspx won't load at all (maybe it's gone now?). Anyway, I'm beginning to think there's some issues with Microsoft today.

Andrew Matthews's avatar
Andrew Matthews
Iron Contributor
Apr 16, 2019

Thanks

 

Your experience matches mine. There have been other issues today, like App Protection failing to apply to new devices.

 

Something has gone wrong.

  • Corey Richardson's avatar
    Corey Richardson
    Copper Contributor
    Apr 17, 2019

    Any luck today? My devices have been sitting at the "Awaiting final configuration from COMPANY NAME" for almost an hour. I've opened a ticket with Microsoft. 

    • Andrew Matthews's avatar
      Andrew Matthews
      Iron Contributor
      Apr 17, 2019

      Apple Dep with Company Portal enrollment works this morning on the tenant that I am working on. But Apple DEP authentication only (not with the company portal) completely fails, we don't even get to the Awaiting final configuration stage.

       

      The tenant that I am working on is on Europe 0301 so it might be fixed in some tenants and not others.

      • Corey Richardson's avatar
        Corey Richardson
        Copper Contributor
        Apr 17, 2019
        FYI, Within InTune under Tenant Status, there's now an alert indicating "Users are experiencing delays of up to 30 minutes when attempting to perform compliance check-ins". I believe this was likely related to my Awaiting Final Configuration issue I was having which I since resolved by erasing the devices and starting again.

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